Resort Insight is a browser-based cloud application that requires no installation on your local equipment. You can access Resort Insight from anywhere on any device that has an internet connection.
Eliminate missed or forgotten radio calls that slow down operations and leave guests waiting. Eliminate the use of paper request forms or sticky notes that get lost or forgotten.
Monitor operations by keeping all requests and communications at your fingertips by storing them safely in electronic format accessible anytime from anywhere.
Assign cabins to housekeepers and get real-time accommodation status from Assigned to In-Progress to Serviced.
Create guest request assignments and keep track of request assignments and completions.
Allow housekeepers to directly create maintenance requests as needed without front desk involvement.
Smooth and speedy check-in is vital to a great guest experience.
View accommodation status at a glance at the front desk.
Keep guests happy with timely guest request completion.
Track guest service requests to make sure requests are being handled quickly and accurately with date and time stamp.
Guests frown when they arrive at their accommodation and find things broken or not working as they should.
Prevent guest disappointment by making sure maintenance issues are taken care of before guests arrive.
Maintenance requests can be created by Maintenance, Front Desk, Guest Services or Housekeeping staff.
Requests can be viewed and assigned by the Maintenance Supervisor or viewed and self-assigned by the maintenance staff themselves.
Keep track of recreational equipment rentals and returns.
Know what equipment each guest has rented from bicycles to canoes to kayaks and more.
Increase rental potential by knowing exactly when each rental will be returned so it can be available for rent immediately upon return.